Your satisfaction is our top priority. If something isn't right, we're here to help.
✅ Return Eligibility
We accept returns under the following conditions:
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Return request made within 7 days of delivery
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Item is unused, in original packaging, and in resellable condition
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Proof of purchase (order number or receipt) is provided
❌ Non-Returnable Items
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Items marked as Final Sale
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Items damaged due to customer misuse
🔄 Exchange
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Exchanges are available for defective or incorrect items.
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Please contact us within 3 days of delivery if there’s an issue with your order.
📩 How to Start a Return
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Email us at info@greatwallbazar.com with your order number and reason for return.
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We’ll guide you through the next steps, including return shipping instructions.
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Once we receive and inspect the item, you’ll receive a refund or exchange confirmation within 3–5 business days.
💸 Refunds
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Refunds are issued to the original payment method.
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Shipping costs are non-refundable unless the return is due to our error.
💬 Contact Us
If you have any questions about shipping or returns, feel free to contact our support team at:
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