Your satisfaction is our top priority. If something isn't right, we're here to help.

✅ Return Eligibility

We accept returns under the following conditions:

  • Return request made within 7 days of delivery

  • Item is unused, in original packaging, and in resellable condition

  • Proof of purchase (order number or receipt) is provided

❌ Non-Returnable Items

  • Items marked as Final Sale

  • Items damaged due to customer misuse

🔄 Exchange

  • Exchanges are available for defective or incorrect items.

  • Please contact us within 3 days of delivery if there’s an issue with your order.

📩 How to Start a Return

  1. Email us at info@greatwallbazar.com with your order number and reason for return.

  2. We’ll guide you through the next steps, including return shipping instructions.

  3. Once we receive and inspect the item, you’ll receive a refund or exchange confirmation within 3–5 business days.

💸 Refunds

  • Refunds are issued to the original payment method.

  • Shipping costs are non-refundable unless the return is due to our error.


💬 Contact Us

If you have any questions about shipping or returns, feel free to contact our support team at:

📧 info@greatwallbazar.com
📞 +8618138463908

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